Reference

Where li9 Sets Out Your Account Terms

This page covers how we handle your account, your data and the bKash, Nagad, Rocket transfers you make with us. Whether you can open an account and use these services depends on your local law and eligible regions.

Account termsData handlingPayment conductRegional eligibility
li9 Where li9 Sets Out Your Account Terms
REACH OUR TEAM

Contact Paths For Legal Questions

Account and Terms Queries Write to our support desk if you need clarification on account terms, wallet ownership rules, or why a transaction was flagged for review before release.
Live Chat On Site Open live chat from your account dashboard on mobile or desktop for direct answers about eligibility, verification steps or a paused transaction.
Wallet Verification Help If a bKash, Nagad or Rocket transfer needs extra checks, contact support with your transaction reference so we can match it against your account details.
DATA AND ACCOUNT CARE

How li9 Handles Your Information

What We Collect

We record the details needed to open your account and to confirm your bKash, Nagad or Rocket transfers, including wallet number and transaction reference, nothing beyond that.

How Long We Keep It

Account and transaction records are kept for as long as needed to resolve disputes, verify withdrawals and meet obligations under applicable local law.

Cookie Use On Site

We use cookies to keep you logged in across sessions and to remember your preferred payment method so your next deposit is quicker to set up.

Requesting Changes

You can ask us to correct or remove account information by contacting support directly; we will confirm the request and let you know once it's actioned.

Legal Questions Bangladesh Players Ask

Account access depends on your local law and the regions we're able to serve at the time, so eligibility can vary and isn't fixed for every location.

Yes, we keep the wallet details tied to your transactions so we can verify deposits and withdrawals and match them correctly to your account.

We may pause an account to check an unusual transaction and will contact you through support asking for details before releasing any funds.

You can request correction or removal of your account information by contacting support, and we'll confirm the request once it has been processed.

We may update account terms if local rules around payments or betting shift, so it's worth checking this page from time to time.

Reach our support desk through live chat on your account dashboard, or write in directly with your transaction reference for wallet-related queries.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.