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How li9 Handles Your Personal Information

This Privacy Policy sets out what data we collect when you use li9, how we use it, and the choices you have over your own information.

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REACH OUR TEAM

Contact Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the direct path. You can reach us through live chat inside the li9 platform, by email at the address listed on our contact page, or through the help section in your account settings. We aim to respond to all privacy-related requests promptly, and we will let you know if we need more details to process your request.

Live Chat Open the chat window inside your li9 account for the fastest response. Our team handles privacy queries the same way they handle payment and account questions — directly.

Email Support Send your data request or privacy concern to the support email on our contact page. Include your account details so we can locate your records without delay.

Account Help Centre The help section in your account settings covers common privacy questions, including how to update your personal details and what to do if you spot an error in your data.

HOW WE PROTECT YOU

Data Security and Your Account Rights

We apply industry-standard security practices to keep your account and payment data safe. That includes encrypted connections for all account activity, secure storage for the personal and payment details you provide, and access controls that limit who inside li9 can view your information. Your rights over your data — to access, correct, or request deletion — are governed by your local law and eligible regions.

Encrypted Connections

All data moving between your device and li9 travels over an encrypted connection. This applies whether you are depositing via bKash, checking your Nagad withdrawal status, or updating account details.

Cookie and Session Data

We use cookies and session data to keep you logged in and to improve how the platform loads on your device. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account and transaction data only for as long as it is needed for payment processing, fraud prevention, or legal obligations. When data is no longer required, we remove it from active systems.

Request Your Data

You can ask us for a copy of the personal data we hold on your account. Send the request through live chat or email and we will confirm what we hold and how it is used.

What We Collect and Why We Use It

li9 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with li9, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction data tied to your wallet deposits and withdrawals is recorded so we

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can process your money accurately and resolve any disputes quickly. We also collect device and session data — the browser or app you use, your IP address, and pages you visit — so we can keep the platform running smoothly on mobile. We do not sell
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your personal data to third parties. Data we hold is used only for account management, payment processing, fraud prevention, and communication you have asked for. Retention periods follow our internal policy; we remove data that is no longer needed for those purposes. Your eligibility to use
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li9 and the specific rights you hold over your data depend on your local law and the eligible regions we operate in. If you have questions about what we hold, the contact details in the support section below are the right place to start.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on li9

Here are the questions we hear most often about how li9 handles personal data, payment records, and account rights.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also record transaction history and the device information needed to keep your account secure.

Yes. Transaction records tied to your bKash, Nagad, and Rocket payments are stored so we can process withdrawals correctly, resolve disputes, and meet our fraud-prevention obligations.

Yes. Contact our support team through live chat or the email on our contact page. Include your account details and we will confirm what data we hold and send it to you as required by local law.

Send a request through live chat or email support. We will review what we hold, correct any errors, and remove data we are no longer required to keep, subject to your local law and eligible regions.

We do not sell your personal data. We share it only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with service providers bound by confidentiality obligations.

Cookies keep your session active, remember your account preferences, and help the platform load correctly on your device. You can manage or disable cookies through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Gamesli9 Casino

How li9 Handles Your Personal Information

Contact Us About Your Privacy

Data Security and Your Account Rights

Encrypted Connections

Cookie and Session Data

Data Retention

Request Your Data

Common Questions About Your Privacy on li9

01 What personal data does li9 collect when I open an account?

02 Is my bKash or Nagad payment data stored on li9?

03 Can I request a copy of the data li9 holds on me?

04 How do I ask li9 to correct or delete my personal data?

05 Does li9 share my data with third parties?

06 How does li9 use cookies on the platform?

Privacy Policy

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